ABB Virtual Controller encounters a problem

I am using Robot Studio 5.12. I am suddenly getting Microsoft’s “Send Don’t Send” box when I try to load an exsisting station. The box says “ABB Virtual Controller has encountered a problem and needs to close”. Robot studio hangs at this point, at which I have to use the task manager to get out. Nothing as far as I know has changed since the last time I used it.

I have performed an (I) Start which so far has not remedied the situation.

Please get in touch with your local ABB representative that can forward your issue to our tech support.