# Help Me: Vertual Controller Error RS5.11

**URL:** <https://tech-community.robotics.abb.com/t/help-me-vertual-controller-error-rs5-11/2759>\
**Category:** RobotStudio\
**Created:** [May 13, 2009, 11:04am UTC](https://tech-community.robotics.abb.com/t/help-me-vertual-controller-error-rs5-11/2759 "2009-05-13T11:04:31Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![system](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/system/32/6_2.png) [@system](https://tech-community.robotics.abb.com/u/system)\
**Post date:** [May 13, 2009, 11:04am UTC](https://tech-community.robotics.abb.com/t/help-me-vertual-controller-error-rs5-11/2759/1 "2009-05-13T11:04:31Z")

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All robots are stucked whenever booted with this Error.  
Could you help me to solve it?  
Please see below Errors.

There was a problem when initializing virtual controller.

RobVCFactory.Launch failed, hr = c0040701  
The Release directory c:programfiles(86) ABB Industrial IT ROBOTICS MEDIAPOOLROBOTWARE\_5.11.0160 is missing or corrupt, and cannot be used when launching a VC.

Select Retry to start the system again or cancel to remove the system.

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**Author:** ![Klaus](https://avatars.discourse-cdn.com/v4/letter/k/e99b99/32.png) [@Klaus](https://tech-community.robotics.abb.com/u/Klaus)\
**Post date:** [May 13, 2009, 12:09pm UTC](https://tech-community.robotics.abb.com/t/help-me-vertual-controller-error-rs5-11/2759/2 "2009-05-13T12:09:32Z")

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Hi Tony.  
You have to reinstall your robotware ROBOTWARE\_5.11.0160 again  
It seems that it is missing. Look onto add/remove programs if it’s there otherwise reinstall it. It’s a part of the RS 5.11 CD

BR Klaus