# Install Robotstudio, wrong windows version

**URL:** <https://tech-community.robotics.abb.com/t/install-robotstudio-wrong-windows-version/11005>\
**Category:** RobotStudio\
**Created:** [January 25, 2023, 8:14am UTC](https://tech-community.robotics.abb.com/t/install-robotstudio-wrong-windows-version/11005 "2023-01-25T08:14:24Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![ChristianJ\_PKS](https://avatars.discourse-cdn.com/v4/letter/c/b2d939/32.png) [@ChristianJ\_PKS](https://tech-community.robotics.abb.com/u/ChristianJ_PKS)\
**Post date:** [January 25, 2023, 8:14am UTC](https://tech-community.robotics.abb.com/t/install-robotstudio-wrong-windows-version/11005/1 "2023-01-25T08:14:24Z")

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Hi,  
I’m trying to install Robotstudio 2022.3.1 but it fails on wrong windows version.  
What am I doing wrong?

link to screenshot  
[https://presskogyosweden-my.sharepoint.com/:i:/g/personal/christian\_johansson\_presskogyo\_se/ETd7-GYuSqNPruNoWTM8npMBbi913f2S5eSTtbbpvV0rqw?e=m1aBH2](https://presskogyosweden-my.sharepoint.com/:i:/g/personal/christian_johansson_presskogyo_se/ETd7-GYuSqNPruNoWTM8npMBbi913f2S5eSTtbbpvV0rqw?e=m1aBH2)

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**Author:** ![Maxim](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/maxim/32/4429_2.png) [@Maxim](https://tech-community.robotics.abb.com/u/Maxim)\
**Post date:** [January 25, 2023, 9:00am UTC](https://tech-community.robotics.abb.com/t/install-robotstudio-wrong-windows-version/11005/2 "2023-01-25T09:00:38Z")

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Hello,

This installation issue occurs when there’s an issue with your windows installation.

If you perform this command: “get-wmiobject win32\_operatingsystem” in PowerShell and its output is empty, then the installer will fail.

The recommendation is to reinstall your OS.

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<div class="post-metadata">

**Author:** ![ChristianJ\_PKS](https://avatars.discourse-cdn.com/v4/letter/c/b2d939/32.png) [@ChristianJ\_PKS](https://tech-community.robotics.abb.com/u/ChristianJ_PKS)\
**Post date:** [January 27, 2023, 9:43am UTC](https://tech-community.robotics.abb.com/t/install-robotstudio-wrong-windows-version/11005/3 "2023-01-27T09:43:45Z")

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Hi,  
Thanks for your support.  
Yes it was a issue with WMI services.

I did run following commands to solve the problem  
CMD as administrator

dism /online /cleanup-image /checkhealth

SFC /scannow

CD C:\>windows\system32\wbem

regsvr32 /s %systemroot%\system32\scecli.dll

regsvr32 /s %systemroot%\system32\userenv.dll

regsvr32 cimwin32.dll

mofcomp cimwin32.mof

mofcomp cimwin32.mfl

mofcomp rsop.mof

mofcomp rsop.mfl

for /f %s in (‘dir /b /s \*.dll’) do regsvr32 /s %s

for /f %s in (‘dir /b \*.mof’) do mofcomp %s

for /f %s in (‘dir /b \*.mfl’) do mofcomp %s

regsvr32 wmisvc.dll

wmiprvse /regserver

regards  
Christian

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<div class="post-metadata">

**Author:** ![Maxim](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/maxim/32/4429_2.png) [@Maxim](https://tech-community.robotics.abb.com/u/Maxim)\
**Post date:** [January 27, 2023, 1:12pm UTC](https://tech-community.robotics.abb.com/t/install-robotstudio-wrong-windows-version/11005/4 "2023-01-27T13:12:45Z")

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Hi Christian,

Thank you for providing that information!

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<div class="post-metadata">

**Author:** ![Maxim](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/maxim/32/4429_2.png) [@Maxim](https://tech-community.robotics.abb.com/u/Maxim)\
**Post date:** [September 15, 2023, 7:55am UTC](https://tech-community.robotics.abb.com/t/install-robotstudio-wrong-windows-version/11005/5 "2023-09-15T07:55:12Z")

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For future reference.

There is a workaround to install RobotStudio, ignoring this error.

Run the command (from the folder where setup.exe is located):  
**setup.exe /s /v” /qb ADDLOCAL=ALL OSCHECKOK=1"**