# IRB6400

**URL:** <https://tech-community.robotics.abb.com/t/irb6400/2661>\
**Category:** RobotStudio S4\
**Created:** [April 9, 2009, 6:01am UTC](https://tech-community.robotics.abb.com/t/irb6400/2661 "2009-04-09T06:01:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ismaelshahi](https://avatars.discourse-cdn.com/v4/letter/i/ee59a6/32.png) [@ismaelshahi](https://tech-community.robotics.abb.com/u/ismaelshahi)\
**Post date:** [April 9, 2009, 6:01am UTC](https://tech-community.robotics.abb.com/t/irb6400/2661/1 "2009-04-09T06:01:17Z")

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hi  
we have a abb irb6400 m98 robot with control software s4 the system is empty and requires of controller software and system disply this message " please insert key disk "  
who can help us this case ???  
becase of we dont have key disk.  
and my email is " [ismaelshahi@gmail.com](mailto:ismaelshahi@gmail.com) "👍

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**Author:** ![Klaus](https://avatars.discourse-cdn.com/v4/letter/k/e99b99/32.png) [@Klaus](https://tech-community.robotics.abb.com/u/Klaus)\
**Post date:** [April 10, 2009, 8:51am UTC](https://tech-community.robotics.abb.com/t/irb6400/2661/2 "2009-04-10T08:51:06Z")

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HI.  
You need to contact the local ABB office for help

BR Klaus
