# Lost Password

**URL:** <https://tech-community.robotics.abb.com/t/lost-password/3992>\
**Category:** Robot Controller\
**Created:** [January 5, 2011, 8:59pm UTC](https://tech-community.robotics.abb.com/t/lost-password/3992 "2011-01-05T20:59:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Knehr](https://avatars.discourse-cdn.com/v4/letter/k/4bbf92/32.png) [@Knehr](https://tech-community.robotics.abb.com/u/Knehr)\
**Post date:** [January 5, 2011, 8:59pm UTC](https://tech-community.robotics.abb.com/t/lost-password/3992/1 "2011-01-05T20:59:19Z")

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A random username and password work on all our other robots, but the last one we hooked up this does not work. We got our network guys to assign an IP address, Subnet, and Default Gateway. Using FTP and the IP address the password is required and unknown. Is there a way to reset or find out the password?

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**Author:** ![Henrik\_Berlin](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/henrik_berlin/32/1011_2.png) [@Henrik\_Berlin](https://tech-community.robotics.abb.com/u/Henrik_Berlin)\
**Post date:** [January 10, 2011, 10:29am UTC](https://tech-community.robotics.abb.com/t/lost-password/3992/2 "2011-01-10T10:29:07Z")

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Please contact your local ABB Robotics Service representative. (Topic moved to RobotWare forum).