# Pickmaster dump file \[PickMaster 3\]
**URL:** https://tech-community.robotics.abb.com/t/pickmaster-dump-file-pickmaster-3/4397
**Category:** PickMaster
**Created:** [September 8, 2011, 10:25pm UTC](https://tech-community.robotics.abb.com/t/pickmaster-dump-file-pickmaster-3/4397 "2011-09-08T22:25:53Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@createch](https://tech-community.robotics.abb.com/u/createch)
#### Post date: [September 8, 2011, 10:25pm UTC](https://tech-community.robotics.abb.com/t/pickmaster-dump-file-pickmaster-3/4397/1 "2011-09-08T22:25:53Z")
Has any body any idea how to solve the error of the dump file.
PickMaster 3.34 build 048
Time: 09/08/11 13:54:57
Index: 1
Error: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Scope: RtVision, Run
Callstack:
at CWinThread.Run(CWinThread\* )
at CRuntimeVisionThread.Run(CRuntimeVisionThread\* )
What could cause the error.
The problem always happend when I want to log some pictures during production.
Thanks in advance
Fabrice
---
### Author:  [@Mats\_W](https://tech-community.robotics.abb.com/u/Mats_W)
#### Post date: [September 9, 2011, 2:28pm UTC](https://tech-community.robotics.abb.com/t/pickmaster-dump-file-pickmaster-3/4397/2 "2011-09-09T14:28:46Z")
If this is a recurring issue, I suggest you contact your local support and make detailed description of the preceding actions, including all relevant backups, logs and screendumps.
If it is repeatable, I also suggest you use this tool to collect Windows traces. ([http://technet.microsoft.com/en-us/sysinternals/bb896647](http://technet.microsoft.com/en-us/sysinternals/bb896647))
/Mats
---
### Author:  [@createch](https://tech-community.robotics.abb.com/u/createch)
#### Post date: [September 21, 2011, 1:10pm UTC](https://tech-community.robotics.abb.com/t/pickmaster-dump-file-pickmaster-3/4397/3 "2011-09-21T13:10:39Z")
Ok thanks Mats
---
### Author:  [@createch](https://tech-community.robotics.abb.com/u/createch)
#### Post date: [October 11, 2011, 5:08pm UTC](https://tech-community.robotics.abb.com/t/pickmaster-dump-file-pickmaster-3/4397/4 "2011-10-11T17:08:45Z")
Hi,
I tried last week to simulate the problem without succes. But I get a new strange behavior.
After editing rapid code I was not able to use the righ click function and all the menu’s where blocked but the robots where still running without errors. The dubble left click was still working on the position source.
The only way to solve this issue was to close PM and start again.
I use the window trace tool but could not find errors.
What could be the problem?
BR,
Fabrice
---
### Author:  [@createch](https://tech-community.robotics.abb.com/u/createch)
#### Post date: [November 10, 2011, 2:28pm UTC](https://tech-community.robotics.abb.com/t/pickmaster-dump-file-pickmaster-3/4397/5 "2011-11-10T14:28:30Z")
Hi Mats,
I have made a log file with the Debugview tool.
How to analyse the logs now?
I see sometimes these message “Synchronized Image Time for camera…” what will this just mean?
Here some logs:
00000001 0.00000000 [3792] Incomming SceneInfo from P3\_CNV3, number: 321, dist: 248.03, time: 13:10:26 578
00000002 0.00006370 [3792] Send 1 items to ‘P3\_CNV3’, scene 321
00000003 0.00009079 [3792] Item 0, index 764160 at [120,0,35]
00000004 0.00017963 [3792] Incomming SceneInfo from P4\_CNV3, number: 260, dist: 248.03, time: 13:10:26 592
00000005 0.00026037 [3792] Send 1 items to ‘P4\_CNV3’, scene 260
00000006 0.00038943 [3792] Item 0, index 764160 at [120,0,35]
00000007 0.06877802 [3792] Incomming SceneInfo from P2\_CNV3, number: 325, dist: 246.29, time: 13:10:26 764
00000008 0.08524268 [3792] Incomming SceneInfo from P1\_CNV3, number: 441, dist: 246.33, time: 13:10:26 777
00000009 0.08533822 [3792] Send 1 items to ‘P2\_CNV3’, scene 325
00000010 0.08536699 [3792] Item 0, index 764161 at [120,0,35]
00000011 0.08542231 [3792] Send 1 items to ‘P1\_CNV3’, scene 441
00000012 0.08545472 [3792] Item 0, index 764161 at [120,0,35]
00000013 0.36976656 [3792] Incomming SceneInfo from P3\_CNV3, number: 322, dist: 246.99, time: 13:10:27 058
00000014 0.36987969 [3792] Send 1 items to ‘P3\_CNV3’, scene 322
00000015 0.36990845 [3792] Item 0, index 764162 at [120,0,35]
00000016 0.37720212 [3792] Incomming SceneInfo from P4\_CNV3, number: 261, dist: 246.99, time: 13:10:27 072
00000017 0.37724292 [3792] Send 1 items to ‘P4\_CNV3’, scene 261
00000018 0.37727839 [3792] Item 0, index 764162 at [120,0,35]
00000019 0.38753390 [3792] Incomming SceneInfo from P2\_CNV1, number: 787, dist: 199.97, time: 13:10:27 083
00000020 0.39592993 [3792] Incomming SceneInfo from P4\_CNV2, number: 508, dist: 200.06, time: 13:10:27 090
00000021 0.39646408 [3792] Incomming SceneInfo from P4\_CNV1, number: 508, dist: 200.06, time: 13:10:27 091
00000022 0.40047407 [3792] Incomming SceneInfo from P1\_CNV1, number: 647, dist: 199.97, time: 13:10:27 096
00000023 0.40084732 [3792] Incomming SceneInfo from P1\_CNV2, number: 646, dist: 200.06, time: 13:10:27 096
00000024 0.40770516 [3792] Incomming SceneInfo from P2\_CNV2, number: 787, dist: 200.06, time: 13:10:27 103
00000025 0.40855137 [3792] Incomming SceneInfo from P3\_CNV2, number: 686, dist: 200.06, time: 13:10:27 097
00000026 0.40886900 [3792] Incomming SceneInfo from P3\_CNV1, number: 686, dist: 200.06, time: 13:10:27 097
00000027 0.45299780 [3792] Synchronized Image Time for camera 192.168.101.010: 13:10:27 073
00000028 0.46339241 [3792] Synchronized Image Time for camera 192.168.101.020: 13:10:27 082
00000029 0.47696650 [3792] Synchronized Image Time for camera 192.168.101.030: 13:10:27 072
00000030 0.49589041 [3792] Send 2 items to ‘P2\_CNV2’, scene 787
00000031 0.49593958 [3792] Item 0, index 764164 at [-55,63,35]
00000032 0.51753730 [3792] Item 1, index 764165 at [-118,-149,35]
00000033 0.51761132 [3792] Send 2 items to ‘P3\_CNV2’, scene 686
00000034 0.51765156 [3792] Item 0, index 764164 at [-55,52,35]
00000035 0.51781076 [3792] Item 1, index 764165 at [-118,-160,35]
00000036 0.51798737 [3792] Send 2 items to ‘P1\_CNV2’, scene 646
00000037 0.51803118 [3792] Item 0, index 764164 at [-58,63,35]
00000038 0.51820189 [3792] Item 1, index 764165 at [-121,-149,35]
00000039 0.51824772 [3792] Send 2 items to ‘P4\_CNV2’, scene 508
00000040 0.51828569 [3792] Item 0, index 764164 at [-57,52,35]
00000041 0.51843268 [3792] Item 1, index 764165 at [-120,-160,35]
00000042 0.51861030 [3792] Send 1 items to ‘P2\_CNV1’, scene 787
00000043 0.51899248 [3792] Item 0, index 764167 at [-189,-26,35]
00000044 0.51903665 [3792] Send 1 items to ‘P1\_CNV1’, scene 647
00000045 0.51927578 [3792] Item 0, index 764167 at [-188,-26,35]
00000046 0.52489239 [3792] Send 2 items to ‘P4\_CNV1’, scene 508
00000047 0.52490830 [3792] Item 0, index 764169 at [-43,-50,35]
00000048 0.52494830 [3792] Item 1, index 764170 at [-86,-254,35]
00000049 0.52499914 [3792] Send 2 items to ‘P3\_CNV1’, scene 686
00000050 0.52527237 [3792] Item 0, index 764169 at [-39,-49,35]
00000051 0.52534217 [3792] Item 1, index 764170 at [-82,-253,35]
00000052 0.54855520 [3792] Incomming SceneInfo from P2\_CNV3, number: 326, dist: 247.76, time: 13:10:27 244
00000053 0.56141382 [3792] Incomming SceneInfo from P1\_CNV3, number: 442, dist: 247.82, time: 13:10:27 257
Tanks in advance,
Fabrice