# PM on Win7 PC freezed  \[PickMaster 3\]

**URL:** <https://tech-community.robotics.abb.com/t/pm-on-win7-pc-freezed-pickmaster-3/5046>\
**Category:** PickMaster\
**Created:** [August 20, 2012, 3:50pm UTC](https://tech-community.robotics.abb.com/t/pm-on-win7-pc-freezed-pickmaster-3/5046 "2012-08-20T15:50:20Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![martink](https://avatars.discourse-cdn.com/v4/letter/m/e495f1/32.png) [@martink](https://tech-community.robotics.abb.com/u/martink)\
**Post date:** [August 20, 2012, 3:50pm UTC](https://tech-community.robotics.abb.com/t/pm-on-win7-pc-freezed-pickmaster-3/5046/1 "2012-08-20T15:50:20Z")

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Hallo together,

we have the Problem, that the PM-PC with PM 3.40 and Windows 7  
weekly during Produktion freezed on. We must restart the PC and the  
Problem is solved.  
Is there a known Windows 7 Problem? Is Win7 embedded the better solution?

There is no Internet-Connection for updates, Firewall is off.  
The PC runs in Production with under 10% Ressources ( Network under 2%).

Thanks,

Martin

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**Author:** ![Mats\_W](https://avatars.discourse-cdn.com/v4/letter/m/df705f/32.png) [@Mats\_W](https://tech-community.robotics.abb.com/u/Mats_W)\
**Post date:** [August 21, 2012, 2:18pm UTC](https://tech-community.robotics.abb.com/t/pm-on-win7-pc-freezed-pickmaster-3/5046/2 "2012-08-21T14:18:04Z")

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Does the whole PC freeze or just PickMaster?  
Any errors in the PickMaster?  
Any warnings or errors in the Windows Event log?

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**Author:** ![martink](https://avatars.discourse-cdn.com/v4/letter/m/e495f1/32.png) [@martink](https://tech-community.robotics.abb.com/u/martink)\
**Post date:** [August 23, 2012, 2:19pm UTC](https://tech-community.robotics.abb.com/t/pm-on-win7-pc-freezed-pickmaster-3/5046/3 "2012-08-23T14:19:17Z")

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Hallo Mats,

i think at the first PM freeze. We have 5 Projects on one Line run at the same time.  
If we have the Problem, then PM lost comunication to an robot controller.  
After restart the PM-PC and new start its all ok.

Sometime we have wrong picks with difference as long as the trigger-distance  
(one picture difference). We must switch off tension from camera and problem is solved  
after restart.

Martin