# Request for system files

**URL:** <https://tech-community.robotics.abb.com/t/request-for-system-files/7632>\
**Category:** RAPID Programming\
**Created:** [March 16, 2017, 10:06pm UTC](https://tech-community.robotics.abb.com/t/request-for-system-files/7632 "2017-03-16T22:06:32Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![shbabadi](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@shbabadi](https://tech-community.robotics.abb.com/u/shbabadi)\
**Post date:** [March 16, 2017, 10:06pm UTC](https://tech-community.robotics.abb.com/t/request-for-system-files/7632/1 "2017-03-16T22:06:32Z")

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Hi everyone.  
I have an ABB Robot type : IRB-6600 175 / 2.8 S4c+ M2000.  
I need its system key to create a new system on that. unfortunately we don’t have the system files. please help me, how i can get them?

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**Author:** ![graemepaulin](https://avatars.discourse-cdn.com/v4/letter/g/258eb7/32.png) [@graemepaulin](https://tech-community.robotics.abb.com/u/graemepaulin)\
**Post date:** [March 16, 2017, 10:41pm UTC](https://tech-community.robotics.abb.com/t/request-for-system-files/7632/2 "2017-03-16T22:41:20Z")

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To create the system for the S4C+ you need to RobInstall not RobotStudio.

Do you have the paperwork still in the pocket on the inside of the controller door (this will have the RobotWare key)?

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**Author:** ![shbabadi](https://avatars.discourse-cdn.com/v4/letter/s/87869e/32.png) [@shbabadi](https://tech-community.robotics.abb.com/u/shbabadi)\
**Post date:** [March 17, 2017, 7:16am UTC](https://tech-community.robotics.abb.com/t/request-for-system-files/7632/3 "2017-03-17T07:16:36Z")

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No. unfortunately, the lost it.

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**Author:** ![graemepaulin](https://avatars.discourse-cdn.com/v4/letter/g/258eb7/32.png) [@graemepaulin](https://tech-community.robotics.abb.com/u/graemepaulin)\
**Post date:** [March 19, 2017, 7:24pm UTC](https://tech-community.robotics.abb.com/t/request-for-system-files/7632/4 "2017-03-19T19:24:34Z")

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What is the serial number of the robot - I can check if the key is on the database.

If the key is not on the database your local ABB will need to request it from after sales.