# Robot Studio Crash when creating a station from a backup

**URL:** <https://tech-community.robotics.abb.com/t/robot-studio-crash-when-creating-a-station-from-a-backup/11164>\
**Category:** RobotStudio\
**Created:** [June 26, 2023, 12:11pm UTC](https://tech-community.robotics.abb.com/t/robot-studio-crash-when-creating-a-station-from-a-backup/11164 "2023-06-26T12:11:11Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Jenoptik1](https://avatars.discourse-cdn.com/v4/letter/j/3d9bf3/32.png) [@Jenoptik1](https://tech-community.robotics.abb.com/u/Jenoptik1)\
**Post date:** [June 26, 2023, 12:11pm UTC](https://tech-community.robotics.abb.com/t/robot-studio-crash-when-creating-a-station-from-a-backup/11164/1 "2023-06-26T12:11:11Z")

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When creating a station from a backup, Robot studio crashes. I am using RobotStudio 2023.1 (64-bit) Version 23.1.10349.0.

Backups from older robots open but not with the 2022 robots

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**Author:** ![Mikael\_Olofsson](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Mikael\_Olofsson](https://tech-community.robotics.abb.com/u/Mikael_Olofsson)\
**Post date:** [September 21, 2023, 7:20am UTC](https://tech-community.robotics.abb.com/t/robot-studio-crash-when-creating-a-station-from-a-backup/11164/2 "2023-09-21T07:20:17Z")

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I have the same problem. I tried to update to 2023.2.1 today but the problem is still there.  
Apparently the issue is not new but there is no answers in this forum.

> **[ABB Robotics Community - Maintenance](https://forums.robotstudio.com/discussion/13868/robotstudio-2022-firmware-3-2-crashing)**

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**Author:** ![DenisFR](https://avatars.discourse-cdn.com/v4/letter/d/dc4da7/32.png) [@DenisFR](https://tech-community.robotics.abb.com/u/DenisFR)\
**Post date:** [September 21, 2023, 9:52am UTC](https://tech-community.robotics.abb.com/t/robot-studio-crash-when-creating-a-station-from-a-backup/11164/3 "2023-09-21T09:52:34Z")

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Hello,  
Works well here with RW 6.14.01  
Do you have valid RS license?  
Can you do it with Options-Virtual Controller-Logging-To a console window, checked?

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**Author:** ![Maxim](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/maxim/32/4429_2.png) [@Maxim](https://tech-community.robotics.abb.com/u/Maxim)\
**Post date:** [September 25, 2023, 8:52am UTC](https://tech-community.robotics.abb.com/t/robot-studio-crash-when-creating-a-station-from-a-backup/11164/4 "2023-09-25T08:52:30Z")

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This could be caused by Installation Manager.exe being blocked by an anti-virus software on the PC.

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**Author:** ![Mik](https://avatars.discourse-cdn.com/v4/letter/m/958977/32.png) [@Mik](https://tech-community.robotics.abb.com/u/Mik)\
**Post date:** [December 11, 2023, 7:27am UTC](https://tech-community.robotics.abb.com/t/robot-studio-crash-when-creating-a-station-from-a-backup/11164/5 "2023-12-11T07:27:14Z")

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My issue was cause by a new anti-virus software, if you are having this issue check your AV, it may be blocking something. Thanks for the clue Maxim, mine wasnt blocking the installation manager.exe but some other files.