# Robot Studio won't launch

**URL:** <https://tech-community.robotics.abb.com/t/robot-studio-wont-launch/3877>\
**Category:** RobotStudio\
**Created:** [October 24, 2010, 3:25pm UTC](https://tech-community.robotics.abb.com/t/robot-studio-wont-launch/3877 "2010-10-24T15:25:01Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![KP](https://avatars.discourse-cdn.com/v4/letter/k/a9adbd/32.png) [@KP](https://tech-community.robotics.abb.com/u/KP)\
**Post date:** [October 24, 2010, 3:25pm UTC](https://tech-community.robotics.abb.com/t/robot-studio-wont-launch/3877/1 "2010-10-24T15:25:01Z")

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my trial period expired long ago with 5.12. I’ve tried upgrading to 5.13.01 with no success. Now I try to upgrade to 5.13.02 and I get the same message. I cannot even get to the point of entering my serial number. Is there a way to clean my PC completely of previous installs?

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**Author:** ![Henrik\_Berlin](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/henrik_berlin/32/1011_2.png) [@Henrik\_Berlin](https://tech-community.robotics.abb.com/u/Henrik_Berlin)\
**Post date:** [October 25, 2010, 9:48am UTC](https://tech-community.robotics.abb.com/t/robot-studio-wont-launch/3877/2 "2010-10-25T09:48:51Z")

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**License support**  
For license-related questions, please contact the team responsible for license support  
directly at [softwarefactory\_support@se.abb.com](mailto:softwarefactory_support@se.abb.com)

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**Author:** ![divljan](https://avatars.discourse-cdn.com/v4/letter/d/c2a13f/32.png) [@divljan](https://tech-community.robotics.abb.com/u/divljan)\
**Post date:** [November 10, 2011, 8:26pm UTC](https://tech-community.robotics.abb.com/t/robot-studio-wont-launch/3877/3 "2011-11-10T20:26:10Z")

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Where can I download a trial version 5:12 or 5:13.

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**Author:** ![Anders\_S](https://avatars.discourse-cdn.com/v4/letter/a/ce7236/32.png) [@Anders\_S](https://tech-community.robotics.abb.com/u/Anders_S)\
**Post date:** [November 11, 2011, 8:34am UTC](https://tech-community.robotics.abb.com/t/robot-studio-wont-launch/3877/4 "2011-11-11T08:34:52Z")

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You can only download the latest version of RobotStudio which is 5.14.02.

You will find all avaiable software at our Community download site: [http://www.abb.com/product/ap/seitp327/049ffeb82687791ec12574b9004958cf.aspx](http://www.abb.com/product/ap/seitp327/049ffeb82687791ec12574b9004958cf.aspx)