# RobotStudi 6.00.01 Error

**URL:** <https://tech-community.robotics.abb.com/t/robotstudi-6-00-01-error/7572>\
**Category:** RobotStudio\
**Tags:** error, robotstudio\
**Created:** [February 10, 2017, 9:03am UTC](https://tech-community.robotics.abb.com/t/robotstudi-6-00-01-error/7572 "2017-02-10T09:03:55Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![csoto](https://avatars.discourse-cdn.com/v4/letter/c/71c47a/32.png) [@csoto](https://tech-community.robotics.abb.com/u/csoto)\
**Post date:** [February 10, 2017, 9:03am UTC](https://tech-community.robotics.abb.com/t/robotstudi-6-00-01-error/7572/1 "2017-02-10T09:03:55Z")

</div>

I installed RobotStudio 6.00.01 version in my laptop and when I tried to create a new project, appears the following error:

Product installation is failed for new system creation No se pueden convertir los bytes [F3] del índice 0 de la página de código especificada a Unicode.

Can you help me with it?

I do not know if it is because I made a wrong installation or any other thing.

Many thanks.

Carme

---

<div class="post-metadata">

**Author:** ![Martin\_Hooper](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/martin_hooper/32/1244_2.png) [@Martin\_Hooper](https://tech-community.robotics.abb.com/u/Martin_Hooper)\
**Post date:** [February 15, 2017, 10:05am UTC](https://tech-community.robotics.abb.com/t/robotstudi-6-00-01-error/7572/2 "2017-02-15T10:05:46Z")

</div>

Hi Carme,

This is normally caused by a “special” character such as “'é”,“ä”,“å”,“ó”… in the windows user name, VC system name or directory name.

/Martin.