# RobotStudio.Native.Graphics.dll (error)

**URL:** https://tech-community.robotics.abb.com/t/robotstudio-native-graphics-dll-error/7348
**Category:** UpFeed
**Created:** [September 9, 2016, 4:20am UTC](https://tech-community.robotics.abb.com/t/robotstudio-native-graphics-dll-error/7348 "2016-09-09T04:20:43Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![Asmox](https://avatars.discourse-cdn.com/v4/letter/a/f475e1/32.png) [@Asmox](https://tech-community.robotics.abb.com/u/Asmox)
#### Post date: [September 9, 2016, 4:20am UTC](https://tech-community.robotics.abb.com/t/robotstudio-native-graphics-dll-error/7348/1 "2016-09-09T04:20:43Z")

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Hello!

I’m a student who takes practise at Polish branch of ABB. I have to install trial RobotStudio in order to create simulations.So I downloaded the application from your website. But when I try to create any project, I instantly get error:

 ![image.png](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/1X/d1331541da199160cdd41de4776b45c1418f4372.png)  
Second part of message means, that this DLL cannot be loaded, because it’s unable to find some module.  
I have tried several actions to resolve the problem, including:

1. Reinstalling application
2. Trying to use both x32 and x64 version
3. Copying this DLL from my friend
4. Copying the whole installation directory from my friend  
Everything gave no effect. Can you help me, please?

Best wishes!  
Kamil K.

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### Author: ![Barti](https://avatars.discourse-cdn.com/v4/letter/b/a4c791/32.png) [@Barti](https://tech-community.robotics.abb.com/u/Barti)
#### Post date: [October 17, 2016, 5:08am UTC](https://tech-community.robotics.abb.com/t/robotstudio-native-graphics-dll-error/7348/2 "2016-10-17T05:08:58Z")

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![image.png](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/1X/76ccb40ce99934ab216d80775702e04abf884ee8.png)

Hi,

I’m Robotics Customer Service employee and I have the same problem in my new laptop.

Configuration of Microsoft .NET shown in the picture in attachment.

Could You please help me?

BR, Bartosz

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### Author: ![Barti](https://avatars.discourse-cdn.com/v4/letter/b/a4c791/32.png) [@Barti](https://tech-community.robotics.abb.com/u/Barti)
#### Post date: [November 2, 2016, 11:37am UTC](https://tech-community.robotics.abb.com/t/robotstudio-native-graphics-dll-error/7348/3 "2016-11-02T11:37:46Z")

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Hi,

I did not receive any answers here, that is why I created case in RobDesk.

The solution of a problem is to download and install newest C++ redistributables x86 pack.

BR, Bartosz

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### Author: ![Pavel\_Riabichev](https://avatars.discourse-cdn.com/v4/letter/p/8e7dd6/32.png) [@Pavel\_Riabichev](https://tech-community.robotics.abb.com/u/Pavel_Riabichev)
#### Post date: [November 3, 2016, 5:42am UTC](https://tech-community.robotics.abb.com/t/robotstudio-native-graphics-dll-error/7348/4 "2016-11-03T05:42:31Z")

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Hello

Please install the C++ redistributables from  
[https://www.microsoft.com/en-us/download/details.aspx?id=48145](https://www.microsoft.com/en-us/download/details.aspx?id=48145)

Install both 32 bt and 64.

/Pavel

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### Author: ![Pavel\_Riabichev](https://avatars.discourse-cdn.com/v4/letter/p/8e7dd6/32.png) [@Pavel\_Riabichev](https://tech-community.robotics.abb.com/u/Pavel_Riabichev)
#### Post date: [January 16, 2017, 6:41am UTC](https://tech-community.robotics.abb.com/t/robotstudio-native-graphics-dll-error/7348/5 "2017-01-16T06:41:44Z")

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A full windows update and graphics drivers update has helped in some cases as well.  
/Pavel