# RobotStudio.Native.Graphics.dll Error

**URL:** https://tech-community.robotics.abb.com/t/robotstudio-native-graphics-dll-error/9803
**Category:** RobotStudio
**Created:** [November 17, 2020, 7:22am UTC](https://tech-community.robotics.abb.com/t/robotstudio-native-graphics-dll-error/9803 "2020-11-17T07:22:38Z")
**Posts on this page:** 3
**Page:** 1

<div class="post-metadata">

### Author: ![ihsan](https://avatars.discourse-cdn.com/v4/letter/i/4491bb/32.png) [@ihsan](https://tech-community.robotics.abb.com/u/ihsan)
#### Post date: [November 17, 2020, 7:22am UTC](https://tech-community.robotics.abb.com/t/robotstudio-native-graphics-dll-error/9803/1 "2020-11-17T07:22:38Z")

</div>

Hi everyone,

when i try to open a new projectmap, this error occurs. Can someone help me please?  
(Unable to load DLL ‘RobotStudio.Native.Graphics.dll’)

---

<div class="post-metadata">

### Author: ![Liam](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/liam/32/4424_2.png) [@Liam](https://tech-community.robotics.abb.com/u/Liam)
#### Post date: [November 18, 2020, 1:05pm UTC](https://tech-community.robotics.abb.com/t/robotstudio-native-graphics-dll-error/9803/2 "2020-11-18T13:05:06Z")

</div>

Hi ihsan,

Please contact your local ABB for assistance with this issue, contact information can be found at [Contact centers | Pages | ABB](https://new.abb.com/contact-centers)

BR/Liam

---

<div class="post-metadata">

### Author: ![ihsan](https://avatars.discourse-cdn.com/v4/letter/i/4491bb/32.png) [@ihsan](https://tech-community.robotics.abb.com/u/ihsan)
#### Post date: [November 22, 2020, 5:03pm UTC](https://tech-community.robotics.abb.com/t/robotstudio-native-graphics-dll-error/9803/3 "2020-11-22T17:03:32Z")

</div>

ok thanks.