# Robotware compatibility error with IRC5

**URL:** <https://tech-community.robotics.abb.com/t/robotware-compatibility-error-with-irc5/7916>\
**Category:** RobotStudio S4\
**Created:** [October 3, 2017, 7:01am UTC](https://tech-community.robotics.abb.com/t/robotware-compatibility-error-with-irc5/7916 "2017-10-03T07:01:40Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![jstoquica](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/jstoquica/32/1623_2.png) [@jstoquica](https://tech-community.robotics.abb.com/u/jstoquica)\
**Post date:** [October 3, 2017, 7:01am UTC](https://tech-community.robotics.abb.com/t/robotware-compatibility-error-with-irc5/7916/1 "2017-10-03T07:01:40Z")

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Hi,

Recently I install Robotstudio 6 and robotware (same version) to control 2 industrial robots: IRB140, IRB360 and IRB2400. Those robot controllers have a old RobotWare version, hence I can’t work in offline mode until robotware upgrade was made.

I try to upgrade RobotWare version into IRC5 controllers with System Builder and Instalation Manager, but those procedures were unsuccessful because I need robotware license for real controller. I try to have support from ABB Brazil but after 1 week I dont have any answer to help with that issue.

I did C-start in one IRC5 controller and delete all system (IRB360) and now only have a operational system with IRC5 controller of IRB140 robot. Our university bought 3 industrial robots for research but We cant’t work suitably because ABB support isn’t closer with that issue.

I appreciate your help.

Regards.

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**Author:** ![Adnan](https://avatars.discourse-cdn.com/v4/letter/a/f19dbf/32.png) [@Adnan](https://tech-community.robotics.abb.com/u/Adnan)\
**Post date:** [October 3, 2017, 9:14am UTC](https://tech-community.robotics.abb.com/t/robotware-compatibility-error-with-irc5/7916/2 "2017-10-03T09:14:15Z")

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Hi,

What are the controller numbers?

Did you followed Migration proccess of RobotWare?

/Adnan

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**Author:** ![lemster68](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/lemster68/32/1945_2.png) [@lemster68](https://tech-community.robotics.abb.com/u/lemster68)\
**Post date:** [December 12, 2017, 6:20pm UTC](https://tech-community.robotics.abb.com/t/robotware-compatibility-error-with-irc5/7916/3 "2017-12-12T18:20:36Z")

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What was the version of robotware you started with? Much older IRC5’s main computer can only be upgraded with 5.xx version.

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**Author:** ![jstoquica](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/jstoquica/32/1623_2.png) [@jstoquica](https://tech-community.robotics.abb.com/u/jstoquica)\
**Post date:** [November 7, 2018, 7:42am UTC](https://tech-community.robotics.abb.com/t/robotware-compatibility-error-with-irc5/7916/4 "2018-11-07T07:42:45Z")

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Hi,

Thanks for reply. I had backup for IRB360 and restore it. Robotware only can be updated if some IRC5 hardware are updated too.

Regards.