# RS doesn't recognize any RobotWare

**URL:** <https://tech-community.robotics.abb.com/t/rs-doesnt-recognize-any-robotware/8241>\
**Category:** RobotStudio\
**Tags:** empty, robotware, robotstudio\
**Created:** [May 17, 2018, 3:05pm UTC](https://tech-community.robotics.abb.com/t/rs-doesnt-recognize-any-robotware/8241 "2018-05-17T15:05:59Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![daguilar](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/daguilar/32/808_2.png) [@daguilar](https://tech-community.robotics.abb.com/u/daguilar)\
**Post date:** [May 17, 2018, 3:05pm UTC](https://tech-community.robotics.abb.com/t/rs-doesnt-recognize-any-robotware/8241/1 "2018-05-17T15:05:59Z")

</div>

Hi,

I am having problems with RobotStudio, so I tried to uninstall all my RS versions, from 6.02 to 6.07 and make a clean reinstall of 6.07 only. Now RS is not showing any Robotware when trying to make a new offline system.

 ![image.png](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/2X/6/6df29600bea31859e129a9ab354d9a6e9c2add4b.png)

But I explore the folder and there are Robotwares.

 ![image.png](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/2X/2/2601a596b32952947dfd24ea38bef647e496c561.png)

And when I create an empty station, this appears in my log (sorry for the spanish).

“The name of the directory of the distribution package is not valid. Package hasn’t been loaded”.

Please I need help. I renewed my RS License and I need keep on working if simulations for new project.

---

<div class="post-metadata">

**Author:** ![Xma](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/xma/32/972_2.png) [@Xma](https://tech-community.robotics.abb.com/u/Xma)\
**Post date:** [May 18, 2018, 12:05pm UTC](https://tech-community.robotics.abb.com/t/rs-doesnt-recognize-any-robotware/8241/2 "2018-05-18T12:05:54Z")

</div>

Hola daguilar,

Wich windows version are you using? also check out your login name, it may cause problems because some symbols are not recognizable.

---

<div class="post-metadata">

**Author:** ![daguilar](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/daguilar/32/808_2.png) [@daguilar](https://tech-community.robotics.abb.com/u/daguilar)\
**Post date:** [May 18, 2018, 12:57pm UTC](https://tech-community.robotics.abb.com/t/rs-doesnt-recognize-any-robotware/8241/3 "2018-05-18T12:57:14Z")

</div>

> [@Xma](#):
>
> Hola daguilar,
> 
> Wich windows version are you using? also check out your login name, it may cause problems because some symbols are not recognizable.

Hola Xma,

I’m actually running W7 Professional SP1. What do you mean with login name? Windows user name? It’s “daniel.SMARKTEC”. I’ve been running RS for 3 years with no problems with this login name…

---

<div class="post-metadata">

**Author:** ![graemepaulin](https://avatars.discourse-cdn.com/v4/letter/g/258eb7/32.png) [@graemepaulin](https://tech-community.robotics.abb.com/u/graemepaulin)\
**Post date:** [May 19, 2018, 2:40am UTC](https://tech-community.robotics.abb.com/t/rs-doesnt-recognize-any-robotware/8241/4 "2018-05-19T02:40:50Z")

</div>

have you tried to install the package, from the Add-Ins tab (see below)

 ![image.jpg](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/2X/e/e556c0393ebd9326b6206ab76a3acc3abe8d815b.jpeg)

---

<div class="post-metadata">

**Author:** ![daguilar](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/daguilar/32/808_2.png) [@daguilar](https://tech-community.robotics.abb.com/u/daguilar)\
**Post date:** [May 22, 2018, 7:21am UTC](https://tech-community.robotics.abb.com/t/rs-doesnt-recognize-any-robotware/8241/5 "2018-05-22T07:21:42Z")

</div>

> [@graemepaulin](#):
>
> have you tried to install the package, from the Add-Ins tab (see below)
> 
> ![image.jpg](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/2X/e/e556c0393ebd9326b6206ab76a3acc3abe8d815b.jpeg)

For what? You need a downloaded package to install it, like RW 5.XX, not 6.XX