Hi,
I have had constantly several RS5.11 crashes. I run the RS Support Tool and have now the error dumps.
Where I can send these files?
Mika
Hi,
Some updates also to the forum… According to your dump files you sent me, you should try following:
- Close RS.
- Open Windows Explorer and browse to “C:Program FilesABB Industrial ITRobotics ITRobotStudioBin”
- Change the name on the file “CmSupport.dll” to “CmSupport_OLD.dll”
- Unzip the attached file and paste the dll into the same folder.
- Start RS and try again.
I have been told that this dll is a special solution those with this stability problem (does not appear on all machines). This solution will be included in next release of RS (5.11.01).
-Oskari