# RSOnline 5.09 problem

**URL:** <https://tech-community.robotics.abb.com/t/rsonline-5-09-problem/1462>\
**Category:** RobotStudio\
**Created:** [October 3, 2007, 4:01pm UTC](https://tech-community.robotics.abb.com/t/rsonline-5-09-problem/1462 "2007-10-03T16:01:31Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AlexLu](https://avatars.discourse-cdn.com/v4/letter/a/7ea924/32.png) [@AlexLu](https://tech-community.robotics.abb.com/u/AlexLu)\
**Post date:** [October 3, 2007, 4:01pm UTC](https://tech-community.robotics.abb.com/t/rsonline-5-09-problem/1462/1 "2007-10-03T16:01:31Z")

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My RobotStudio Online has a strange problem now. **I could not open “File Management Window”.** There is no response after I clicked that tab.

I deleted the original RS Online, restarted the windows and then reinstalled RS Online. However, the problem keeps there.

Please help me to fix this issue.

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**Author:** ![RussD](https://avatars.discourse-cdn.com/v4/letter/r/dec6dc/32.png) [@RussD](https://tech-community.robotics.abb.com/u/RussD)\
**Post date:** [October 3, 2007, 4:50pm UTC](https://tech-community.robotics.abb.com/t/rsonline-5-09-problem/1462/2 "2007-10-03T16:50:34Z")

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See this post,

[http://forums.robotstudio.com/forum\_posts.asp?T ID=1186](http://forums.robotstudio.com/forum_posts.asp?TID=1186)

especially the part about editing the settings file.

What most likely happened is that a path that is no longer valid got saved into your settings file, and it doesn’t open the window when it can’t find the path.