# Shortcuts disappear

**URL:** <https://tech-community.robotics.abb.com/t/shortcuts-disappear/7372>\
**Category:** RobotStudio\
**Created:** [September 29, 2016, 4:30am UTC](https://tech-community.robotics.abb.com/t/shortcuts-disappear/7372 "2016-09-29T04:30:07Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Aper](https://avatars.discourse-cdn.com/v4/letter/a/ce73a5/32.png) [@Aper](https://tech-community.robotics.abb.com/u/Aper)\
**Post date:** [September 29, 2016, 4:30am UTC](https://tech-community.robotics.abb.com/t/shortcuts-disappear/7372/1 "2016-09-29T04:30:07Z")

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I work with RS 6.03 and Arc Welding PP 6.02 and always when i’ve closed RS al shortcuts that i have defined are gone. The quick acces toolbar is also back to default settings when i restart a RS session. Does anyone known how to fix this?

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**Author:** ![Pavel\_Riabichev](https://avatars.discourse-cdn.com/v4/letter/p/8e7dd6/32.png) [@Pavel\_Riabichev](https://tech-community.robotics.abb.com/u/Pavel_Riabichev)\
**Post date:** [September 29, 2016, 4:36am UTC](https://tech-community.robotics.abb.com/t/shortcuts-disappear/7372/2 "2016-09-29T04:36:38Z")

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Hello  
Do you mean shotcuts in the Quick tool access bar? Can you send a screenshot of the shortcuts you mean?  
/Pavel

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**Author:** ![Aper](https://avatars.discourse-cdn.com/v4/letter/a/ce73a5/32.png) [@Aper](https://tech-community.robotics.abb.com/u/Aper)\
**Post date:** [September 30, 2016, 9:09am UTC](https://tech-community.robotics.abb.com/t/shortcuts-disappear/7372/3 "2016-09-30T09:09:57Z")

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Hi,

Yes the shortcuts in the Quick tool access bar are gone  
 ![image.jpg](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/1X/b1a2e3c5a7e8513dfbeebd6dd9f61dcfee8495fa.jpeg)

But also shortcuts for example F2 that i use for Jump To

 ![image.jpg](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/2X/b/bd58bdb9ad1ff2e136484a4390d6462e745003f0.jpeg)  
 ![image.jpg](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/1X/b1a2e3c5a7e8513dfbeebd6dd9f61dcfee8495fa.jpeg)  
 ![image.jpg](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/2X/b/bd58bdb9ad1ff2e136484a4390d6462e745003f0.jpeg)

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**Author:** ![Pavel\_Riabichev](https://avatars.discourse-cdn.com/v4/letter/p/8e7dd6/32.png) [@Pavel\_Riabichev](https://tech-community.robotics.abb.com/u/Pavel_Riabichev)\
**Post date:** [September 30, 2016, 9:37am UTC](https://tech-community.robotics.abb.com/t/shortcuts-disappear/7372/4 "2016-09-30T09:37:56Z")

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Hello  
The settings are saved in the file below. Any reason that RobotStudio is not allowed to save this file?

%localappdata%\ABB Industrial IT\Robotics IT\RobotStudio\CommandCustomizations603.xml

Are you on a school computer where they don’t allow anything to be saved on the hdd?

/Pavel

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**Author:** ![Aper](https://avatars.discourse-cdn.com/v4/letter/a/ce73a5/32.png) [@Aper](https://tech-community.robotics.abb.com/u/Aper)\
**Post date:** [October 4, 2016, 6:08am UTC](https://tech-community.robotics.abb.com/t/shortcuts-disappear/7372/5 "2016-10-04T06:08:31Z")

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Hi Pavel

No I’m on my work and I’ve al the rights to save there.

In the file ‘CommandCustomizations603.xml’ I do not see the F2 Jump to command.

I’ve tried to replace the xml file with a customized file with the F2 command in it but it won’t work when I start-up RobotStudio and Arcwelding.

It seems that shortcuts that i make in RobotStudio itself do not disappear only the shortcuts in Arcwelding are gone every time I start-up.

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**Author:** ![Pavel\_Riabichev](https://avatars.discourse-cdn.com/v4/letter/p/8e7dd6/32.png) [@Pavel\_Riabichev](https://tech-community.robotics.abb.com/u/Pavel_Riabichev)\
**Post date:** [October 5, 2016, 7:13am UTC](https://tech-community.robotics.abb.com/t/shortcuts-disappear/7372/6 "2016-10-05T07:13:14Z")

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Hello Aper

I reported the issue to the developers. Thanks.

/Pavel