Greetings RobotStudio Masters
This is a solution to the following error: Failed to install the virtual controller.
Several other related errors related to RoibotWare and Installation Manager can be solved by the same solution.
Refresh RobotWare:
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Open RobotStudio → Add-ins tab → uninstall RW 6.XX
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In windows explorer: Go to %localappdata%\ABB Industrial IT\Robotics IT\RobotWare, move all the content related with 6.XX out of the folder.
For example move the content 1 step up to %localappdata%\ABB Industrial IT\Robotics IT, renaming the folders is not enough.
You can delete the contents if you don’t have anything that you want to save/backup.
The folders are named …_6.XX.XXXX.. it’s usually 4-8 of them. -
Go to %PROGRAMDATA%\ABB Industrial IT\Robotics IT\DistributionPackages
delete all content related to RW 6.XX -
Reinstall the RW 6.XX from RS Add-ins tab.
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In installation manager, try to create a new system.
EDIT: Make sure your RobotWare version is lower or equal to your RobotStudio version, if not please upgrade your RobotStudio version.
Please leave a comment if this was useful for you.