# System failure  \[PickMaster 3\]

**URL:** <https://tech-community.robotics.abb.com/t/system-failure-pickmaster-3/2952>\
**Category:** PickMaster\
**Created:** [July 30, 2009, 10:20am UTC](https://tech-community.robotics.abb.com/t/system-failure-pickmaster-3/2952 "2009-07-30T10:20:31Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![createch](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@createch](https://tech-community.robotics.abb.com/u/createch)\
**Post date:** [July 30, 2009, 10:20am UTC](https://tech-community.robotics.abb.com/t/system-failure-pickmaster-3/2952/1 "2009-07-30T10:20:31Z")

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Hi,

I don’t know if this is the right place to tell this problem:

We have a line of 3 IRB360 and I got 2 times system failure on 2 different robots.

Please find in attach the systemdump file after system failure of one of the robots. [webwiz/622/SysDiagnosticsData.zip](http://forums.robotstudio.com/webwiz/622/SysDiagnosticsData.zip)

RobotWare Version: 5.11.2003.02

Has anyone already get the same problem?

BR,  
Fabrice

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**Author:** ![j\_proulx](https://avatars.discourse-cdn.com/v4/letter/j/8c91f0/32.png) [@j\_proulx](https://tech-community.robotics.abb.com/u/j_proulx)\
**Post date:** [July 30, 2009, 10:45pm UTC](https://tech-community.robotics.abb.com/t/system-failure-pickmaster-3/2952/2 "2009-07-30T22:45:54Z")

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Yes have simular problem. Told to upgrade to RW 5.11.03 or 5.12.01. These releases have improvements in the control of IRB 360 motion. I will be trying to install this coming weekend.

BR  
Jim Proulx

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<div class="post-metadata">

**Author:** ![createch](https://avatars.discourse-cdn.com/v4/letter/c/df788c/32.png) [@createch](https://tech-community.robotics.abb.com/u/createch)\
**Post date:** [July 31, 2009, 8:37am UTC](https://tech-community.robotics.abb.com/t/system-failure-pickmaster-3/2952/3 "2009-07-31T08:37:06Z")

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OK thanks for the info I will also try to install next week the last RW.

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**Author:** ![j\_proulx](https://avatars.discourse-cdn.com/v4/letter/j/8c91f0/32.png) [@j\_proulx](https://tech-community.robotics.abb.com/u/j_proulx)\
**Post date:** [August 3, 2009, 10:45pm UTC](https://tech-community.robotics.abb.com/t/system-failure-pickmaster-3/2952/4 "2009-08-03T22:45:44Z")

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Updated IRB 360 to RW 5.12.01. No sys-failures so far.

Br  
Jim Proulx