# Unable to Enable virtual controller. **URL:** \ **Category:** RobotStudio\ **Tags:** exception, virtual-controller\ **Created:** [February 12, 2021, 5:34am UTC](https://tech-community.robotics.abb.com/t/unable-to-enable-virtual-controller/9989 "2021-02-12T05:34:55Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![jonty](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jonty](https://tech-community.robotics.abb.com/u/jonty)\ **Post date:** [February 12, 2021, 5:34am UTC](https://tech-community.robotics.abb.com/t/unable-to-enable-virtual-controller/9989/1 "2021-02-12T05:34:55Z")
Hi there, I am trying to use robot studio with virtual controller but when it starts it showing me the following error attached in the picture below. Any suggestion would be appreciated. Thanks ![image.jpg](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/2X/d/d72c239e03b4c95b8e58f22d4f34292e0d2ab448.jpeg) ---
**Author:** ![xerim](https://avatars.discourse-cdn.com/v4/letter/x/2bfe46/32.png) [@xerim](https://tech-community.robotics.abb.com/u/xerim)\ **Post date:** [February 12, 2021, 3:51pm UTC](https://tech-community.robotics.abb.com/t/unable-to-enable-virtual-controller/9989/2 "2021-02-12T15:51:30Z")
Was it working prior and suddenly stopped? What version of RW and RS? Are you sure you installed the correct version of RS that matches your system architecture (x86 or x64)? ---
**Author:** ![jonty](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jonty](https://tech-community.robotics.abb.com/u/jonty)\ **Post date:** [February 13, 2021, 5:45am UTC](https://tech-community.robotics.abb.com/t/unable-to-enable-virtual-controller/9989/3 "2021-02-13T05:45:17Z")
Hello I am running it first time.I am using robotware 6.11.02.00 and 64 bit robotstudio 2020.My system architecture is x64.What else i can do.Any suggestion appreciated. ---
**Author:** ![Maxim](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/maxim/32/4429_2.png) [@Maxim](https://tech-community.robotics.abb.com/u/Maxim)\ **Post date:** [February 13, 2021, 9:20am UTC](https://tech-community.robotics.abb.com/t/unable-to-enable-virtual-controller/9989/4 "2021-02-13T09:20:48Z")
Hello Jonty, Could you please go over the steps taken prior to this exception? I.e. what are you doing from starting RobotStudio and until that exception triggers. Thanks. ---
**Author:** ![jonty](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jonty](https://tech-community.robotics.abb.com/u/jonty)\ **Post date:** [February 15, 2021, 3:56am UTC](https://tech-community.robotics.abb.com/t/unable-to-enable-virtual-controller/9989/5 "2021-02-15T03:56:31Z")
the steps are given below 1.I installed robot studio. 2.create a project withous controller. 3.Installed the virtual controller robotware. 4.started the new project with virtual controller. but the virtual controller did not show status 1. ---
**Author:** ![Maxim](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/maxim/32/4429_2.png) [@Maxim](https://tech-community.robotics.abb.com/u/Maxim)\ **Post date:** [February 15, 2021, 7:10am UTC](https://tech-community.robotics.abb.com/t/unable-to-enable-virtual-controller/9989/6 "2021-02-15T07:10:25Z")
Hello Jonty, In your screenshot, it looks like your solution has 2 controllers in it. Is this correct? Could you provide a Pack&Go of your station so I can test it? Thanks. ---
**Author:** ![jonty](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jonty](https://tech-community.robotics.abb.com/u/jonty)\ **Post date:** [February 17, 2021, 4:46am UTC](https://tech-community.robotics.abb.com/t/unable-to-enable-virtual-controller/9989/7 "2021-02-17T04:46:45Z")
Hi, Yes it does has 2 controller but when i try to pack and go is saying controller is not working so can’t do pack and go.At this point i have no idea what to do. ---
**Author:** ![jonty](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jonty](https://tech-community.robotics.abb.com/u/jonty)\ **Post date:** [February 19, 2021, 6:37pm UTC](https://tech-community.robotics.abb.com/t/unable-to-enable-virtual-controller/9989/8 "2021-02-19T18:37:09Z")
Hello there, I just uninstalled and reinstall the program and the controller is working fine now.But i have other issue the trial pack is going to finish in 8 days so is there any way to extend the licsnce? Thanks ---
**Author:** ![innebandy](https://avatars.discourse-cdn.com/v4/letter/i/67e7ee/32.png) [@innebandy](https://tech-community.robotics.abb.com/u/innebandy)\ **Post date:** [February 21, 2021, 7:10am UTC](https://tech-community.robotics.abb.com/t/unable-to-enable-virtual-controller/9989/9 "2021-02-21T07:10:29Z")
Purchase and install the license. 🙂 ---
**Author:** ![jonty](https://avatars.discourse-cdn.com/v4/letter/j/90db22/32.png) [@jonty](https://tech-community.robotics.abb.com/u/jonty)\ **Post date:** [February 21, 2021, 7:12am UTC](https://tech-community.robotics.abb.com/t/unable-to-enable-virtual-controller/9989/10 "2021-02-21T07:12:56Z")
THANKS for the answer but the license would be expensive and i am still a student. ☹