Hello, i received this error “Unknown error: ArcWeld” when choosing arcweld from the Process menu of RobotStudio. We have licensed the product. Does anyone know what is wrong and how to fix it?
Cole
Hello, i received this error “Unknown error: ArcWeld” when choosing arcweld from the Process menu of RobotStudio. We have licensed the product. Does anyone know what is wrong and how to fix it?
Cole
In addition to my previous post i found this dump information which may provide useful to someone in the know.
Base exception:
Method not found: ‘Boolean ABB.Robotics.RobotStudio.LicenseValidator.AcquireLicense(Sys tem.String, System.String, Boolean)’.
at ProcessPac.MainClass.LicenseValid(String Feature, String Version, Boolean Keep)
at ProcessPac.MainClass.cmd_ExecuteCommand(Object sender, ExecuteCommandEventArgs e)
at ABB.Robotics.RobotStudio.Environment.CommandBarButton.RaiseE xecuteCommand()
Hi Cole,
It seems to be a problem with the license anyway. Are you sure you have a valid license for both RS and AWPP? Do you have the same version of AWPP as RS. You can check this in “Add/Remove programs” under “support information”. If you run RS5.07.01, both RS and AWPP should be version 5.07.1834.1023. Then make sure that AWPP is included in your license.
Best Regards,
Anders Jahnberg
ABB Automation Technologies