# Virtual Flex pendant is blank

**URL:** <https://tech-community.robotics.abb.com/t/virtual-flex-pendant-is-blank/9165>\
**Category:** RobotStudio\
**Tags:** flex-pendant\
**Created:** [October 24, 2019, 5:19pm UTC](https://tech-community.robotics.abb.com/t/virtual-flex-pendant-is-blank/9165 "2019-10-24T17:19:53Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Northwelder](https://avatars.discourse-cdn.com/v4/letter/n/3be4f8/32.png) [@Northwelder](https://tech-community.robotics.abb.com/u/Northwelder)\
**Post date:** [October 24, 2019, 5:19pm UTC](https://tech-community.robotics.abb.com/t/virtual-flex-pendant-is-blank/9165/1 "2019-10-24T17:19:53Z")

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![image.png](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/2X/4/4324dfc67e074282ce63f7777b7f8bbef6629564.png)  
Virtual flex opens blank after i see this error popping up. Any why i get this error?

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**Author:** ![graemepaulin](https://avatars.discourse-cdn.com/v4/letter/g/258eb7/32.png) [@graemepaulin](https://tech-community.robotics.abb.com/u/graemepaulin)\
**Post date:** [October 24, 2019, 8:20pm UTC](https://tech-community.robotics.abb.com/t/virtual-flex-pendant-is-blank/9165/2 "2019-10-24T20:20:28Z")

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It appears you have an error in system.xml file - line 7 character 77.

Is this the first time you have used this virtual controller/system?

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**Author:** ![Northwelder](https://avatars.discourse-cdn.com/v4/letter/n/3be4f8/32.png) [@Northwelder](https://tech-community.robotics.abb.com/u/Northwelder)\
**Post date:** [October 25, 2019, 5:21pm UTC](https://tech-community.robotics.abb.com/t/virtual-flex-pendant-is-blank/9165/3 "2019-10-25T17:21:53Z")

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This is the story,

I have a flex arc cell, the station has been built by ABB, Station was built with RS 5.15 and RW 5.15 , I now decided to get into offline programming so my RS is 2019.3 and I have RW 2019.2 and RW 5.15.16, We had issues with being able to add a weld instruction using the AWPP (2019.3),. ABB told me to build a new station with all the same options as in old station and then copy the Internal/RS from the new station into the old station. I did as i was told i now can add a weld using AWPP but now my Virtual Flex pendant doesn’t work and I could not get the simulation to work as of yet. See attached pictures of errors i’m getting.

 ![image.png](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/2X/4/4324dfc67e074282ce63f7777b7f8bbef6629564.png)

 ![Screenshot (4).png](https://europe1.discourse-cdn.com/flex005/uploads/robotics1/original/1X/563369bb51510317459f0b19c917c3c26f73c0a9.png)

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**Author:** ![SomeTekk](https://dub1.discourse-cdn.com/flex005/user_avatar/tech-community.robotics.abb.com/sometekk/32/151_2.png) [@SomeTekk](https://tech-community.robotics.abb.com/u/SomeTekk)\
**Post date:** [October 25, 2019, 5:31pm UTC](https://tech-community.robotics.abb.com/t/virtual-flex-pendant-is-blank/9165/4 "2019-10-25T17:31:13Z")

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I have found if Write Access is given to RS **before** starting the virtual pendant app troubles are almost always encountered.

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**Author:** ![Northwelder](https://avatars.discourse-cdn.com/v4/letter/n/3be4f8/32.png) [@Northwelder](https://tech-community.robotics.abb.com/u/Northwelder)\
**Post date:** [October 25, 2019, 5:34pm UTC](https://tech-community.robotics.abb.com/t/virtual-flex-pendant-is-blank/9165/5 "2019-10-25T17:34:40Z")

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I do not ask for write access,all I do is click on the Virtual flex pendant in controller tab and i get the error.

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**Author:** ![Johannes\_Weiman](https://avatars.discourse-cdn.com/v4/letter/j/e47c2d/32.png) [@Johannes\_Weiman](https://tech-community.robotics.abb.com/u/Johannes_Weiman)\
**Post date:** [October 31, 2019, 7:12am UTC](https://tech-community.robotics.abb.com/t/virtual-flex-pendant-is-blank/9165/6 "2019-10-31T07:12:05Z")

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I have not seen this error before.. could you send me a backup of the VC?
