10129 program stopped error

I have this error

In the past I turned off power and turned on again. The error was cleared.

but now The error was not cleared. What should I do to clear this error?

I connected with RS software and checked " event log " there is
10129 program stopped error. what should I do for solving this problem?

Might have happend because the programm stops for whatever reason in an event routine.
That is something the controller can’t handle.

Maybe you are waiting for some I/O there.

my event routine is empty. there isn’t any setting in it

If you are not using the event routines - try removing them to see if that sorts it out.