Error 39520 on Multi Robot System

Hi Everybody.

I am new here, and would like to listen to good feedback for the error.
Recently, I have commissioned the multi robot system with single controller.

→ IRB 4600-40/2.55 Type C
→ IRB 1200-5/0.9 Type B

The error 39520 has occurred from the beginning when I started commissioning from our workshop.
Robot has been installed at the customer site and Alarm kept occurring and ABB Service
has replaced

  • Ethernet cables ( cpu - router , router - Axis Computer 1, router - Axis Computer 2 )
  • Router
  • Computer Box
  • Power Supply

Now, still the alarm is happening once a day and someday 3 times a day.
This error happened randomly like no production but during the night happens and sometime while on production and unable to find the any pattern.
Sometimes Axis computer 1, Axis Computer 2 or both of them.

Connected Earth cable correctly ( Nothing changed )

This is the diagnostic link.
SysDiagnosticsData

Any Feedback will be welcomed.

From Tony Kim

你好,请问你是如何解决的这个故障。我现在也遇到这个故障了,不知道解决办法。

Please tell us the description of the error number so we don’t have to look it up.

Which version of RobotWare, I think I read some thing about multimove error, in some Rw6 vresion.

/Jorge