Help - Can't create virtual controller

Robot Controller
1

Hi all, I hope this is the right place. Im trying to create a copy of a real controller both by backup and the “Go Offline” options but I’m not able to do it.

The progam says: “The virtual controller could not be created. See output window for details”.

And then in the output window:

23/02/2026 15:38:32

RobotStudio .NET exception:

OptionManager.OptionManagerException: Option “abb.robotics.robots.robots.crb1810.13-1_34” is not part of the added product manifest files features, check the feature name or dependency products

at OptionManager.RoboticsOption.GetFeatureInformation(String featureId)

at OptionManager.RoboticsOption.ab(String a, Option b)

at OptionManager.RoboticsOption.r(ICollection`1 a, Option b)

at OptionManager.RoboticsOption.o(ICollection`1 a, Option b, Boolean c)

at OptionManager.RoboticsOption.i(Option a)

at OptionManager.RoboticsOption.c(Option a)

at OptionManager.RoboticsOption.RawSetOption(Option inputOption)

at ABB.Robotics.RIM.SettingsManager.RawSetOption(Option option)

============================================

Base exception: ProductSettingsException

OptionManager.OptionManagerException: Option “abb.robotics.robots.robots.crb1810.13-1_34” is not part of the added product manifest files features, check the feature name or dependency products

at OptionManager.RoboticsOption.GetFeatureInformation(String featureId)

at OptionManager.RoboticsOption.ab(String a, Option b)

at OptionManager.RoboticsOption.r(ICollection`1 a, Option b)

at OptionManager.RoboticsOption.o(ICollection`1 a, Option b, Boolean c)

at OptionManager.RoboticsOption.i(Option a)

at OptionManager.RoboticsOption.c(Option a)

at OptionManager.RoboticsOption.RawSetOption(Option inputOption)

at ABB.Robotics.RIM.SettingsManager.RawSetOption(Option option)

at ABB.Robotics.RIM.SettingsManager.RawSetOption(Option option)

at RobotStudio.Services.Systems.SystemBuilder.SystemBuilderRpkBase.AddOptionsInternal(SettingsManager settingsManager, IEnumerable`1 options, Boolean raw)

at RobotStudio.Services.Systems.SystemBuilder.SystemBuilderRpkBase.AddOptionsFromBackup(String backupPath, ControllerSystem2 controllerSystem, RpkInfo robotWareInfo)

at RobotStudio.Services.Systems.SystemBuilder.SystemBuilderRpkBase.d__13.MoveNext()

-– End of stack trace from previous location where exception was thrown —

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at RobotStudio.Services.Systems.SystemBuilder.SystemBuilderRpkBase.d__12.MoveNext()

-– End of stack trace from previous location where exception was thrown —

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)

at ABBInternal.Transfer.GoOfflineCtrl.d__17.MoveNext()

I am not an expert in the topic but why does it refere to a CRB1810 robot?? The one I’m using is a CRB15000.

Did this happen to someone else? Any idea on how to fix it?

2

Hi…
This error occurs because your RobotStudio does not have the support files (RobotWare/Add-ins) installed for this robot family. The reference to CRB1810 appears because CRB15000 may share some hardware libraries or manifests; if the software does not find the complete package, the virtual controller assembly fails due to lack of dependency.

To resolve this, you need to install the exact version of RobotWare and the Add-ins corresponding to your manipulator via RobotApps, ensuring the characteristics of the real robot from which you extracted the backup.

Good job!

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