Install Robotstudio, wrong windows version

RobotStudio
1

Hi,
I’m trying to install Robotstudio 2022.3.1 but it fails on wrong windows version.
What am I doing wrong?

link to screenshot
https://presskogyosweden-my.sharepoint.com/:i:/g/personal/christian_johansson_presskogyo_se/ETd7-GYuSqNPruNoWTM8npMBbi913f2S5eSTtbbpvV0rqw?e=m1aBH2

2

Hello,

This installation issue occurs when there’s an issue with your windows installation.

If you perform this command: “get-wmiobject win32_operatingsystem” in PowerShell and its output is empty, then the installer will fail.

The recommendation is to reinstall your OS.

3

Hi,
Thanks for your support.
Yes it was a issue with WMI services.

I did run following commands to solve the problem
CMD as administrator

dism /online /cleanup-image /checkhealth

SFC /scannow

CD C:>windows\system32\wbem

regsvr32 /s %systemroot%\system32\scecli.dll

regsvr32 /s %systemroot%\system32\userenv.dll

regsvr32 cimwin32.dll

mofcomp cimwin32.mof

mofcomp cimwin32.mfl

mofcomp rsop.mof

mofcomp rsop.mfl

for /f %s in (‘dir /b /s *.dll’) do regsvr32 /s %s

for /f %s in (‘dir /b *.mof’) do mofcomp %s

for /f %s in (‘dir /b *.mfl’) do mofcomp %s

regsvr32 wmisvc.dll

wmiprvse /regserver

regards
Christian

4

Hi Christian,

Thank you for providing that information!

5

For future reference.

There is a workaround to install RobotStudio, ignoring this error.

Run the command (from the folder where setup.exe is located):
setup.exe /s /v” /qb ADDLOCAL=ALL OSCHECKOK=1"