In a system with PickMaster 3.00.0041, 1 picker, 1 conveyor and 1 fixed area, randomly but frequently the robot pick twice where only one item is present. Frequently are presents the following errors: 12309 and 4317: these two behaviours are linked ?
The application use a blob analysis, position filter and position overlap are more than 150 mm ! SyncSeparation is about 10 mm, and the signal to the encoder board is good.
What Can be the problem ?
A few questions to clarify the problem. Which controller system are you running at (IRC5 or S4C+). How is the camera triggered? (Distance or sensor triggered). When the error occurs pls send a pickware log, a PMV file of the vision and a PickMaster log. Simply press stop on the teach pendant as soon you see the error and collect all the logs.
We are talking about a S4C+, with a distance trigger.
I tried to collact error logs, unfortunately my colleague on the field cannot send me immediately these files.I’ll try to do my best.
Hello Milun,
herewith what you requested.
BAK0927.ZIPFormato_9.zipProgetto_+_log.zip
Waiting you answer, best regards
Hello Davide,
I have learned from your robot backup that your system has a 328A-board that in some cases may cause this issue.
Please issue a warranty request for exchanging this board. State “Double pulse” as the reason.
I also strongly encourage you to implement RSI10121 as well.
BR,
Erik