error robotstudio : RobotStudio .NET exception: No response from controller.

RobotStudio
1

hallo,

there is a problem with my robotstudio.
@ the time I open an existing robotstation with a robot in,
the Virtual controller tries to start up , but I get the error:

RobotStudio .NET exception: No response from controller.

============================================

Base exception: RobApiException

No response from controller.

Server stack trace:

Exception rethrown at [0]:

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)

at RobotStudio.Services.Controller.ControllerService.d__3e.MoveNext()

Exception rethrown at [1]:

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)

at RobotStudio.Services.Controller.ControllerService.d__34.MoveNext()

Exception rethrown at [2]:

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)

at RobotStudio.Services.Controller.ControllerService.d__2f.MoveNext()

Exception rethrown at [3]:

at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)

at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccess(Task task)

at ABBInternal.Controller.StationVirtualControllerManager.d__10.MoveNext()

after this error robotstudio blocks.

I have this problem on all my existing stations.

the same problem I have at the time I want to add a brand new created controller to a robotstation.

trying to solve the problem I was already uninstalling and installing back robotstudio (5.15.02) but the problem was still persisting

afterwards I was installing version 5.60 but also with this version the problem persist .

does anybody has any idee about what is wrong?

thanks,

bart

2

Hi Bart,

This is not a known problem and we want to take a closer look at it. Please contact your local ABB Robotics Service representative that can log a support case and submit to our product support team that can take a closer look at your problem. If you do not have an established ABB contact locally, you can check http://www.abb.com/contacts.

Kind regards,

Henrik