I am having similar problems. We are purchasing 3 new cells from a vendor and he has setup the cells in 5.09 on his system. He is using the pack & go feature and sending me the files.
When i try and unpack & work i can get so far as it asking for the Robotware version but this drop down field is empty so i cannot continue.
I was missing any Robotware folders in my media pool folder, so he sent me those and i copied them into the media pool folder but still no luck.
If the drop down field is empty, you have to click on the “Browse button” and browse to the mediapoolfolder on your PC (C:Program FilesABB Industrial ITRobotics ITMediapool).