Hi,
I am having difficulties connecting to one of our robots with r.s.o. my co workers can how ever for some reason it will not allow me too :grinning: the robot was set up before I started working here so I am guessing the security won’t allow my mac address to connect, I am confused on where to go to turn this security off can some one please help me, it makes programming the robot an extreme pain:wink:.
Thanks in Advance,
Check your RSO revision and the system revision at the site. I have had difficulty connecting to robots running older robotware releases while trying to use RSO 5.08. Mainly it is the file management tool. I can access the controller fine but for file transfers I tend to use a third party FTP client. Also check the User Authorization setup. The system you are trying to access may have a specific login with more privilidges. I hope this helps.
ACB