RS closes when setting up virtual IRC5 controller

RobotStudio
1

Hello all,

I have the same problem as Alvaro (in this thread: https://forums.robotstudio.com/discussion/12741/rs-closes-when-inserting-irc5-controller ). However, my antivirus is not blocking anything and I did get an exception in the log.

Here is is:

----EXCEPTION BEGIN----
Could not find file ‘C:\ProgramData\ABB\RobotStudio\7.x\4c42e7d6d31b1905321646ae27ee6d636807c416\01234-01234-01234-01234-01234.cny’.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite, Boolean checkHost)
at RobotStudio.API.Internal.FileServices.CopyFile(String sourceFileName, String destFileName, Boolean overwrite)
at RobotStudio.API.Internal.FileServices.CopyDirectory(String src, String dst, Boolean overwrite, Boolean recursive, Func2 filter) at RobotStudio.API.Internal.FileServices.CopyDirectory(String src, String dst, Boolean overwrite, Boolean recursive, Func2 filter)
at RobotStudio.API.Internal.FileServices.CopyDirectory(String src, String dst, Boolean overwrite)
at RobotStudio.API.Internal.LicenseValidatorInternal.<>c.b__8_1()
at RobotStudio.API.Internal.LicenseValidatorInternal.WithStorageMutex(Action action, Int32 timeoutMs)
at System.Threading.Tasks.Task.Execute()
— End of stack trace from previous location where exception was thrown —
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at RobotStudio.API.Internal.ApiExtensionMethods.d__25.MoveNext()
----EXCEPTION END----

I’d appreciate any help resolving this.

Thanks,
Silas

2

Hello there!

I would suggest trying a clean uninstallation & reinstallation of RobotStudio first.

  1. In your computer, go to Settings → Apps → Installed apps → RobotStudio → Press the 3 dots on the right → Choose Modify.
  2. Click on Uninstall and click Next
  3. Check the box Clean Uninstall in the uninstallation wizard and click on remove.