In RS Online, I frequently see a small key on the controller icon in the explorer tree. It appears without warning and prevents me acessing the controller data. The only way I have found to remove it is to close RS Online and restart it. Obviously this means the controller has locked RS Online out for some reason. My questions are what am I doing to cause this and how to I regain access without having to restart Rs Online?
Thanks.
Hi,
The small key appears when no user is not logged in to the controller. Maybe this is the cause of the problem. Please try to login again by selecting “Login as a different user” from the context menu that appears when you right-click on the controller. Then you can select to log in as a default user.
Did this help?
Kind regards,
In this context menu, everything is greyed out except for “File Management Window” and “Delete”. Any other ideas?
login with RS online. request write access to the robot.
Then release write access.
Obviously, there is some communication failure between your PC and the controller.
I suggest you contact your local ABB representative for help in this case.