Hi everybody,
I’m currently working on a new project which need to use a relative new robot, it seems it’s never been used before, it took a bit to start after I turned it on, it was stuck in the firmware update.
Now it’s having a “system failure” error, and from what I seen in the forums it can be multiple things.
The first message I get after going to the “Event log” is “Connected service gateway failed to go online”, and some of the actions state to:
1.- “Verify antenna”.
2.- “Verify SIM card”.
3.- “Contact ABB if no connection is stablish within 48 hours”
Well it’s been 48 hours and have no idea how to proceed from here.
Ideas?
Robot information:
Type: Manipulator
Product: IRB 14050
Date of Manufacturing: 20230505