I am currently running RS 5.12.02 on a Lenovo W500 system with Win7 Pro
32 bit. I have 4Gb of ram (system only utilizes 2.52Gb but recognizes
4.0Gb). I am experiencing a “Thread Exception” error about every 10 to
15 minutes. RS is the only application that is running and my memory usage is constantly in the mid to upper 80% range.
What is the origin of the “Thread Exception” error. I will upgrade to
the latest version of 5.13 within the next 60 days but I am currently on
a project and do not want to run the risk of changing software (of any
kind) until the project is completed. Would a 64bit OS and more ram
solve this issue (assuming I were to continue using 5.12.02)? Thanks in
advance.
We need more information about the problem. Please, generate and upload a Full Scan with the RobotStudio Support Tool available next to RobotStudio in the Start menu, save the report and attach it with your problem description.
Henrik, the issue was the lack of ram in my W500 with the size of the station I am programming on. The station has a lot of geometries embedded in it and is just over 82 Mb in size. I installed Win7 64 bit software and 8 Gb of ram and now have more than enough memory. While I was running in the upper 80% to low/mid 90% ram usage with Win7 32 bit and 4 Gb ram (2.52 Gb usable), I am not seeing about 35% usage with 5.2 Gb available out of 8.08 Gb total.
It looks like my Lenovo W500 has the necessary power to run RS as I need it with the stations I have to program on. Thanks.