I am a research assistant at the Technical University Berlin and we have the above mentioned robot which we want to use for our research projects (with S4 controller). As the title says we need the Bootloader to take the robot into operation.
Unfortunately we couldnt get help from the telephonic customer spare part service since october 2020. (Ref Nr : 20201015-Tx3Vu).
Further details like Version, Serial Number etc. can be shared if necessary.
I was informed that it is possible to create the bootloader with the help of the roboter specific Key which we also dont have.
Have you tried creating a new system in RS with installation manager, and then downloading to a USB? You should be able to connect the USB with the new system directly to the service port of the controller to fix your problem with the bootloader.
I dont think so. We didnt get any kind of Disk etc. with the robot. Unless there is a backup partition inside the controller i dont think that we have posiblities to get the key. I will check it tomorrow anyways but i dont have great hope.